0843 504 1618 John Lewis Customer Service Number

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John Lewis Customer Services Phone Number 0843 504 1618

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Millions of people shop in store or online at John Lewis. And, you can now shop over the phone! Just call 0843 504 1618 John Lewis Customer Service Number!

About John Lewis

Perhaps, one the largest UK department store is John Lewis, it targets at the higher end of the market – advertising themselves with a motto “Never Knowingly Undersold”, a thumbs up to the many different and higher level of customer service that the company are famous for.

John Lewis is a big business that has branches of shops all around the United Kingdom. The branch is a division of the John Lewis Partnership. In 1864, John Lewis opened its very first department store. Today, there are 43 shops marketing in UK that run under the slogan of ‘Never Knowingly Undersold’, which dates back to 1925.


The largest store of John Lewis that is outside of London is can be found in Cardiff. It just recently opened 10 “At Home” shops and unique ‘flexible format’ shop that is located in Exeter.

A Royal Warrant by Her Majesty the Queen awarded was given to the John Lewis Oxford Street chain in January 2008; this means that the store was a source of household stock and haberdashery.

Over the years, John Lewis have become famous for their series of Christmas advertisements that have been an excellent encouraging factor for their celebratory performances from former pop stars such as Ellie Goulding, Lily Allen and Gabrielle Alpin. The cultural impact of these ads since their launch campaign in 2009, most the songs used have gone to the UK Top 40 charts.

Supported partly by the success of these ad campaigns, they are presently going through a of huge development and in 2011, they announced that they had planned on extending into smaller shops to try and further control the market shares of rivals BHS and Debenhams. John Lewis most popular locations are currently in the London’s Westfield Stratford shopping center and an incoming development in Leeds’ Victoria Quarter.

Why Call 0843 504 1618 John Lewis Customer Service Number?

  • Request for an exchange or refund
  • Check product availability and codes
  • Check the product warranty and guarantee
  • Search for the nearest store
  • Change and cancel your order
  • Report undelivered order or damaged parcel
  • Make a complaint about the service provided

John Lewis Opening Hours

John Lewis Department Opening Hours
Customer Service and Inquiries Mondays to Fridays from 8am to 8pm Saturdays: 8am to 6pm Sundays: 9am to 6pm
Refunds and Returns Mondays – Fridays: 8am – 8pm Saturday: 8am – 6pm Sunday: 9am –  6pm
Order Tracking Inquiries Mondays to Fridays: 8am to 10pm Saturdays: 8am to 5pm Sundays: 9am to 4pm
Telephone orders Mondays to Fridays: 8am – 8pm Saturday: 8am – 6pm Sunday: Closed
Catalogues Mondays – Fridays: 8am – 8pm Saturdays: 8am – 4pm Sundays: Closed
International deliveries and inquiries Mondays – Fridays: 8am – 8pm Saturdays: 8am – 6pm Sundays: 8am – 4pm
Tech support Mondays – Fridays: 9am – 6pm Saturday to Sunday: Closed
John Lewis Product Tech support Mondays – Fridays: 9am – 6pm Saturday: 10am – 4pm Sunday: Closed
johnlewis.com web support Mondays – Friday: 9am – 6pm Saturday: 10am – 4pm Sunday: Closed
Feedback Mondays – Fridays: 9am – 6pm Saturdays to Sundays: Closed

John Lewis Customer Service Number Information- 0843 504 1618

John Lewis boasts itself on the excellent and committed customer services and has a reliable customer services, thus handling customer queries professionally. John Lewis Customer Service Number Information is 0843 504 1618. The customer service phone number will put the caller in the direct contact with expert customer service representative at the company, who can deal with any queries and questions professionally.

Other companies writing reviews have branded John Lewis customer service number as ‘heroic’. In 2014, the Customer Contact Association’s website awarded John Lewis the Best Online Department Store and Multi-Channel Retailer of the Year. John Lewis value excellent customer service, thus knowing and recognizing the loyal customer service cannot simply be bought.

As explained by David Dickens, John Lewis’ manager director, their customer service is focused on the service of training, process and success.

One notable customer review of the John Lewis at www.trustpilot.co.uk, states that the customer service at John Lewis is “like no other’. This shows the company’s reliability and loyalty when it comes to their customers.


John Lewis History

The first flagship store of John Lewis was opened in 1864 at London’s Oxford Street, as a drapery shop and the first store outside London in Nottingham was established in 1933. John Lewis department store were initially named as Jessops, with the first was opened in Nottingham.

In 1905, he bought the second store in Sloane Square before establishing the Lewis partnership in 1920 together with this son.

There were several other purchases and in 1953, John Lewis became a large chain of department stores.

They were also first known as the John Lewis Partnership right before being rebranded in 2001.

John Lewis was the first department store group to embrace central buying, resulting to the growth of many of its own-brand varieties including John Lewis & Co, Collection and Collection Weekend.

John Lewis Products and Services

There are 43 John Lewis chains on the high street of UK and customers can place order through their online website store. The website provides both worldwide and UK delivery choices and Click & Collect that allows customers to save more money on delivery costs by orders being delivered to the nearest branch.

John Lewis’ Price Match rules means that clients are never knowingly undersold on products they bought. If they happen to see same item on a different shop at a cheaper price, then John Lewis will have the same price, taking small fee for setting up, delivery and guarantee into account.

Other John Lewis Contact Number

John Lewis Customer Service Number Information is 0843 504 1618. This phone number can be searched directly via Google or by visiting the official website of John Lewis. The company also has a telephone number that will connect you straight to the John Lewis Partnership departments: 0843 504 1618.

John Lewis can also be contacted through e-mail on their official website or by their postal address: John Lewis Partnership, Carlisle Place, London SW1P 1BX

0843 504 1618 John Lewis Customer Service Number written by Christina average rating 5/5 - 2 user ratings